Matt Mullenweg hosted a question and answer town hall at WordCamp Montreal last weekend—a good deal of which was covered fantastically by Joachim Kudish and Mark McWilliams in our first ever Quasi Liveblog. The future of WordPress was discussed, as it usually is at these things, including what could be improved in the next version of WordPress.
According to Mullenweg a large number of new signups to WordPress.com are no longer active 30 days after joining the free blogging site (around 80%). This means that users drop below a level that could be considered “active” on the system.
One idea brought up during the town hall to combat this problem was a more user friendly welcome screen that would greet new WordPress users. It may end up outside of the scope of the next version(3.3), but WordPress may need a dose of Clippy in its future1.
Do you ever find yourself walking friends or clients through WordPress just to introduce them to the basics? Do any of them quit using it because they find it too difficult or confusing? Why do you think so many new users stop using WordPress?
1I’m kidding. Though I shouldn’t really have to point that out.